PSSA Newsletter - January 2016

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PSSA Member News
ISSUE 11 July 2016| NEWS
Cova Security Gates Appoints 3 Key StaffMembers
Cova Security Gates continue to invest in
people in order to grow the business by recently
appointing 3 newmembers of staff, taking their
total workforce to 46.
To head up the service team Carl Benford
has been appointed Customer Service Senior
Administrator. Carl joins Cova from a national
recruitment agency in Crawley where he has a
passion for providing great customer service and
is the central point of contact when customers
call or visit the office or factory.
“I was delighted to be offered the role, with
the focus to enhance the customer service
experience for both customers and suppliers.”
Carl said.
Phil Jones joins us with more than 7 years’
experience in the gate, security and construction
industry and has taken on the role of Service
Engineer visiting our clients across the UK for
new installation projects as well as servicing
existing gates under contract. Phil joins the team
not only with practical
hands on experience but
has also covered the service
desk and customer service
side in his previous role,
which will be a huge help
to Carl.
To complete the triple
appointment, Karen
Deacon has joined Cova
as Marketing Manager.
This was a new position
to the business, in supporting the sales and
service teams and is an integral role on the
leadership team. Karen initially joined on
a short term contract basis, but 3 months
in and Cova were delighted to offer this as
a permanent position. Previously, Karen
was Brand Manager at a food supplement
company and joins us with extensive
marketing experience, spanning more
than 20 years in the traditional and digital
marketing platforms.
Managing Director Gerry Cowan commented;
“We’re very excited about these three new
appointments and welcome Carl, Phil and
Karen to Cova. With our recent ISO 9001:
2015 certification it demonstrates that we are
committed to continually grow our team in
order to drive the business forward.” 
Carl Benford Phil Jones Karen Deacon
THE BREXIT
CHALLENGE
Whether you were for “in” or “out” there
is certainly a lot of uncertainty at the
moment as to what happens next – and
uncertainty is always a challenge to
business. The PSSA as a member of Build
UK have access to both the CBI and the
Construction Leadership Council that
have a hotline to government. We also
have key contacts at the Department for
Business, Innovation and Skills (BIS). To
share your thoughts and questions on
the Brexit aftermath email
THE BIG
FREEZE
PSSA members will receive their 2016/17
membership subscription invoices
frozen at the same level as the previous
year. The decision was made at the
Association’s EGM in March to confirm
the determination to give members
value for money as the PSSA develops its
scope, influence and services.
PSSA/Build
UK Helplines
Via its membership of Build UK, PSSA
members qualify for free access to the
following helplines:
Employment 0844 249 9873
Health & Safety 0844 249 9874
Legal & Contractual
helpline (England) 0844 249 9871
Legal & Contractual
helpline (Scotland) 0844 249 9872
Tax & Business 0844 249 9875
Training 0844 249 5908
Retention Bonds 0844 249 5903
Members seeking advice or assistance
will need to provide their company
name and confirm that they are
members of the PSSA.