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Member News

ISSUE 11 July 2016



Cova Security Gates Appoints 3 Key StaffMembers

Cova Security Gates continue to invest in

people in order to grow the business by recently

appointing 3 newmembers of staff, taking their

total workforce to 46.

To head up the service team Carl Benford

has been appointed Customer Service Senior

Administrator. Carl joins Cova from a national

recruitment agency in Crawley where he has a

passion for providing great customer service and

is the central point of contact when customers

call or visit the office or factory.

“I was delighted to be offered the role, with

the focus to enhance the customer service

experience for both customers and suppliers.”

Carl said.

Phil Jones joins us with more than 7 years’

experience in the gate, security and construction

industry and has taken on the role of Service

Engineer visiting our clients across the UK for

new installation projects as well as servicing

existing gates under contract. Phil joins the team

not only with practical

hands on experience but

has also covered the service

desk and customer service

side in his previous role,

which will be a huge help

to Carl.

To complete the triple

appointment, Karen

Deacon has joined Cova

as Marketing Manager.

This was a new position

to the business, in supporting the sales and

service teams and is an integral role on the

leadership team. Karen initially joined on

a short term contract basis, but 3 months

in and Cova were delighted to offer this as

a permanent position. Previously, Karen

was Brand Manager at a food supplement

company and joins us with extensive

marketing experience, spanning more

than 20 years in the traditional and digital

marketing platforms.

Managing Director Gerry Cowan commented;

“We’re very excited about these three new

appointments and welcome Carl, Phil and

Karen to Cova. With our recent ISO 9001:

2015 certification it demonstrates that we are

committed to continually grow our team in

order to drive the business forward.”

Carl Benford

Phil Jones

Karen Deacon



Whether you were for “in” or “out” there

is certainly a lot of uncertainty at the

moment as to what happens next – and

uncertainty is always a challenge to

business. The PSSA as a member of Build

UK have access to both the CBI and the

Construction Leadership Council that

have a hotline to government. We also

have key contacts at the Department for

Business, Innovation and Skills (BIS). To

share your thoughts and questions on

the Brexit aftermath email




PSSA members will receive their 2016/17

membership subscription invoices

frozen at the same level as the previous

year. The decision was made at the

Association’s EGM in March to confirm

the determination to give members

value for money as the PSSA develops its

scope, influence and services.


UK Helplines

Via its membership of Build UK, PSSA

members qualify for free access to the

following helplines:


0844 249 9873

Health & Safety

0844 249 9874

Legal & Contractual

helpline (England)

0844 249 9871

Legal & Contractual

helpline (Scotland)

0844 249 9872

Tax & Business

0844 249 9875


0844 249 5908

Retention Bonds

0844 249 5903

Members seeking advice or assistance

will need to provide their company

name and confirm that they are

members of the PSSA.